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Broadband Frequently Asked Questions

Frequently Asked Questions

The UTC Broadband Workshop is Going Virtual!

Webinars: The event will feature a series of webinars over the next few months.  The first webinar will be held at 3pm on Tuesday, June 16th will focus on RDOF, the FCC’s unique and transformational broadband funding program and is sponsored by FiberRise.
Workshop Sessions/Panels: An agenda of the workshops and panels is currently being finalized and will be posted to the website as details are finalized.

Many of our members, speakers, and conference attendees are facing travel restrictions that would prevent them from attending our conference we feel that going virtual is the best choice for everyone.

Keeping the UTC community informed is our top priority, and we understand there will be a lot of questions and concerns following this announcement. To help answer your questions, we have created FAQs below.

We will provide you with updates and details as often as possible, and we truly appreciate your patience as we move forward. For questions and concerns, please contact

We want to thank everyone who helps to make UTC possible and recognize that our event does not happen without your support. Your work is always critical, but now more than ever. The UTC staff takes great pride in representing you and providing venues like the Broadband Workshop to share best practices, influence policy, and offer support.

The outreach and comments we’ve received over the last few weeks remind us how lucky we all are to be part of this supportive, tight-knit industry. Great things happen when the community comes together and connects at UTC events.

We know our community will come together and play a significant role in helping everyone through these times. The UTC team extends to all our best wishes for health and a safe course forward.

Thank you,

Karnel Thomas, UTC’s SVP, Meetings & Membership

UTC Broadband Workshop Rescheduling FAQS


  • How does this affect my attendee registration?
    • Existing registrations are valid for a virtual meeting.
    • Current registration will automatically transfer to the rescheduled event.
    • If you have questions about registration, please contact Please be patient with us and our vendors. In this challenging time, many of our events are being impacted and responses may be delayed.

    What if I booked a hotel room?

    • If you made a reservation with our hotel partner, Fairfield Inn & Suites by Marriott, the hotel will automatically cancel your reservation as long as the reservation was booked in the UTC room block using UTC’s customized booking link. If you booked outside of the UTC room block and/or through a third party or if you have any questions about your reservations, please contact the hotel directly at 704.372.7550.

    How do I cancel my flights?

    • UTC does not handle changes or cancellations regarding air travel. Please contact your airline directly to make any changes to your flights. Most airlines are providing waivers or free transfers. Please contact your airline directly for more details or to make any changes to your flights.


  • UTC staff will be reaching out to the speakers to get a confirmation for the new dates.
  • If there are any agenda changes due to speaker cancellations, our team will reach out to discuss updates to the schedule.


  • We will transfer any fees to the new event dates automatically and work directly with the sponsors regarding their sponsorship benefits.


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