Innovative GIS Technologies for Efficient Telecom Operations
Telecommunication networks play a vital role in the operations of a utility company serving several key purposes, such as real-time monitoring and control, data collection and analysis, fault detection and diagnosis, remote access and management, customer services, and others, helping to ensure the reliable and safe delivery of electricity, water, gas, and community services to customers. Modern telecommunication networks must be prepared to cope with the new applications and technologies that are driving innovation and shaping the future of utility companies. Trends such as digitalization with an increasing number of IoT sensors and cameras for advanced analytics, use of drones for remote operations, artificial intelligence to increase reliability and safety, cloud computing to reduce IT costs, and augmented reality with digital twin models to improve maintenance processes pose an increasing demand for reliable and secure network services, requiring higher bandwidth and availability, lower latency, and elasticity to adapt to dynamic traffic patterns.
The webinar will address how to implement a centralized system of records that provides a comprehensive view of the physical infrastructure aligned with the logical service layers, which has become a fundamental framework for utility companies to build and implement operations and business support systems (OSS/BSS) to manage the complex landscape of IT and telecommunication networks while underpinning the modernization of the legacy systems towards next-generation platforms. The geographical approach is key to enabling location awareness for network assets and services and supporting day-to-day processes by incorporating GIS technologies into the core of the user applications, allowing 2D and 3D analysis of digital twins for better decision-making across the end-to-end enterprise workflows and enhancing the user experience through customized systems of engagements and insights for the different stakeholders in the organization.